Apple promises to be more upfront with iPhone users about battery health and performance
- Today’s announcement locks the firm into formal commitments with customers
- They’ll need to notify people when issuing software updates that may impact use
- California-based firm has agreed to do this both for current and future models
Apple will be more transparent about the iPhone’s battery performance.
The California-based company, which is worth $1 trillion, has issued a statement assuring customers they’ll be notified of software updates that may affect performance.
It comes as part of a new agreement with Britain’s Competition and Markets Authority.
Issues surrounding consumer law concerns with Apple were raised last year after it said iPhone users were not being clearly warned that their phone’s performance could slow down because of a software feature designed to manage battery demands.
Apple has since introduced a range of new information tools and features
that explain iPhone battery life and performance, but has now formally agreed with the CMA to continue doing so.
In late 2017, the tech giant caused controversy when it confirmed it had introduced a software feature the previous year which slowed down the performance of older iPhone handsets in order to preserve battery life.
…The company has formally committed to the Competition and Markets Authority (CMA) that it will be clear with users about how their battery is impacting the speed of the phone..
The CMA was worried that users might have tried to repair their phone or replace it because they didn’t realise the software update had caused the handset to slow down. It also said that people found it hard to access information about the health of their phone’s battery, which can degrade over time.